Bachelor of Arts in Hospitality and Tourism Management (Honours)
The BA in Hospitality and Tourism Management (Honours) is an undergraduate program designed to develop professional knowledge, management skills, and practical expertise in the hospitality, tourism, and travel industries. Students learn hotel operations, tourism planning, event management, and customer service to prepare for diverse career opportunities.
Programme Overview
Career Path
- Hotel Manager / Front Office Manager
- Food and Beverage Manager
- Event and Conference Manager
- Travel and Tourism Consultant
- Cruise Line Manager
- Airline Operations Executive
- Resort / Hospitality Operations Executive
- Customer Relations / Guest Services Manager
- Tourism Marketing Specialist
Programme Outcomes
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Hospitality Knowledge
Demonstrate understanding of hotel operations, service standards, and industry practices. -
Tourism Competence
Understand travel operations, tourism systems, destination planning, and travel documentation. -
Guest Service Skills
Provide professional customer service using effective communication, grooming, and behavioural skills. -
Operational Excellence
Apply standard procedures in front office, housekeeping, and food & beverage service. -
Industry Readiness
Handle real hospitality and tourism scenarios through internships and practical exposure. -
Communication Skills
Communicate confidently with guests, travellers, and hospitality professionals. -
Teamwork & Leadership
Develop teamwork, problem-solving, and leadership skills required in service industries. -
Sales & Marketing Ability
Understand hotel and tourism marketing strategies, customer relations, and promotional techniques. -
Professional Ethics
Demonstrate discipline, etiquette, and ethical behaviour in hospitality and tourism operations. -
Entrepreneurial Mindset
Gain skills to start travel agencies, event management services, homestays, or hospitality ventures.